Refund policy

Due to the nature of our products we do not accept returns or resell used products. All products found to be defective due to defective workmanship are under warranty. Simplee Discreet products have a 30 day defective warranty.

If your item is defective within the first 30 days of ownership, please contact our customer service department at info@simpleediscreet.com or call 1-630-780-5257 Mon-Fri 9:00am to 6:00pm CST

Please use extra care to make sure you order the correct size, color and type of your items. We will replace any defective item with the same item. We may ask for a photo of the defective item. 

Many Items have extended factory warranties, we will be happy to assist with warranty information to the best of our abilities on factory warranties

We thank you for your business and continued support.